Last updated: [24 October 2026]
Who we are
Illium Digital Media Ltd ("Illium", "we", "us") is a company registered in England and Wales (company number 15182872), registered office 483 Green Lanes, London, England, N13 4BS. We build and manage websites and online presence for businesses. Contact: clay@illiumdigitalmedia.com.
What we collect
- Contact and business details you give us: name, business name, email, phone number and billing details. Payments are processed by Stripe; we don't store card details.
- Enquiry data submitted through forms on our website or our clients' websites.
- Google Business Profile data, if you authorise us to manage your profile: profile information, posts, reviews and review replies, photos and performance statistics.
- Basic analytics about how our website is used.
How we use it
- To provide the services you've signed up for: building and hosting your website, managing your Google Business Profile and reporting on performance.
- To communicate with you about your account, billing and support.
- To contact businesses about our services, where we have a legitimate interest in doing so.
We don't sell your data.
Google API data
Illium's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We only use Google Business Profile data to provide the profile management and reporting services you've requested. You can revoke our access at any time from your Google account or Business Profile settings.
Who we share it with
Only the service providers we need to run the business, such as hosting, payments (Stripe), email and database providers. They process data on our behalf under appropriate agreements.
How long we keep it
For as long as you're a client, then up to 6 years for accounting and legal purposes. Google Business Profile data is deleted within 30 days of you revoking access or ending your service.
Your rights
You can ask to access, correct, delete or export your data, or object to how we use it, by emailing clay@illiumdigitalmedia.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).